Writing
Designing for tomorrow. Thinking out loud about AI, human-machine interaction, and what comes next.
What Running AI Agents on My Mac Is Teaching Me About Enterprise AI
Running local agents has revealed surprising parallels to enterprise deployment challenges — and some lessons that only emerge from hands-on experimentation.
March 1, 2025
Is AI Prototyping Making It Harder to Get Anything Done?
AI prototyping tools have changed the pace of design and development work. But they've also altered how teams transition from exploring ideas to executing on decisions.
February 28, 2025
Designing Human-Machine Interactions in an Autonomous Agent World
As agents take on more autonomous roles, the nature of human-machine interaction shifts from direct manipulation to oversight, collaboration, and trust calibration.
February 15, 2025
Designing for States, Not Screens: What OpenAI's Agent Push Means for UX
Agent-driven interfaces don't have screens in the traditional sense. They have states — and designing for states requires a fundamentally different approach.
January 20, 2025
Beyond the Thumbs Up: Rethinking Metrics for the Internet of Agents
How do we measure success when AI works with us, not just for us? Traditional AI metrics focus on speed and accuracy, but the real question is: does AI make us better decision-makers?
January 5, 2025
AI Lens - Revolutionizing User Interaction with Contextual AI
AI Lens explores how contextual AI can transform the way users interact with complex data by surfacing relevant insights in real-time.
December 10, 2024
Storytelling with NotebookLM
I used Google's NotebookLM to create a podcast about my career. It was surprisingly engaging and gave me great ideas for storytelling.
November 20, 2024
Enhanced AI Conversation Navigation and Management for User Action Assistant
Knowledge workers have diverse levels of ability when it comes to engaging with AI Assistants, and traditional AI chat experiences are linear and restrictive.
November 5, 2024
Mapping User Journeys for Emerging Technology
In emerging technology, journey mapping needs to shift from identifying existing workflows to hypothesis building and exploration.
October 15, 2024
Why Customer Research Falls Short in Emerging Technology
How do you ask customers about a future they can't imagine? Designing for the unknown requires embracing uncertainty, exploring possibilities, and rethinking how we innovate.
September 20, 2024
Generative Thinking: Moving Beyond the Limits of Design Thinking
Generative thinking moves beyond the structured, linear approach of design thinking. It embraces the complexity of emerging technologies, focusing on iterative exploration and systems-level solutions.
August 10, 2024
When AI Needs a Human: What Car Buying Reveals About the Real World
The car-buying concierge service Delivrd offers a case study in the limitations of AI agents operating in the real world.
July 15, 2024